Responsible Gaming

At My Daily Luck, we believe gaming should be a source of entertainment, not stress. We are committed to providing a safe, fair, and responsible gaming environment. This page outlines the tools, resources, and principles we offer to help you stay in control.

1. Our Commitment

We take responsible gaming seriously. Our platform is designed with built-in safeguards and our team is trained to identify and respond to signs of problem gaming. We work with independent organizations to ensure our practices meet the highest standards of player protection.

Key principles guiding our approach:

• Protecting vulnerable individuals, including minors.
• Preventing gaming from becoming a problem.
• Ensuring fairness and transparency in all games.
• Providing accessible tools for self-management.

2. Self-Management Tools

We provide the following tools to help you manage your gaming:

Deposit Limits

Set daily, weekly, or monthly limits on how much you can deposit. Once set, any increase to your limit has a 24-hour cooling-off period before it takes effect. Decreases take effect immediately.

Session Time Limits

Set a maximum duration for each gaming session. You will receive a notification 5 minutes before your session limit is reached, and play will be paused when the limit is hit.

Loss Limits

Cap the maximum amount you are willing to lose in a given period. Once your loss limit is reached, betting is suspended for the remainder of that period.

Reality Check

Enable periodic pop-up reminders that show you how long you have been playing, your net win/loss, and provide the option to end your session.

Self-Exclusion

You can request to self-exclude from the Platform for a period of 6 months, 1 year, 3 years, or permanently. During self-exclusion, you will be unable to access your account, deposit funds, or play any games. Self-exclusion is irreversible during the chosen period. To request self-exclusion, contact support@mydailyluck.com.

3. Warning Signs of Problem Gaming

Gaming can become problematic when it interferes with your daily life. Here are signs to watch for:

• Spending more time or money on gaming than you intended.
• Chasing losses: betting more to try to recover lost money.
• Neglecting work, studies, or family responsibilities to play.
• Borrowing money or selling possessions to fund gaming.
• Lying to friends or family about the extent of your gaming.
• Feeling anxious, irritable, or restless when not gaming.
• Unsuccessful attempts to cut back or stop gaming.

If you recognize any of these signs in yourself or someone you care about, please take action. The resources below can help.

4. Getting Help

You are not alone. Many organizations offer free, confidential support for problem gaming:

5. Protecting Minors

The Platform is strictly for users aged 18 and above. Users must confirm their age during signup.

If you share a device with minors, we recommend:

• Using parental control software to block gaming websites.
• Never saving your password on shared devices.
• Logging out after each session.
• Keeping your payment credentials secure and not sharing them.

6. Fair Play

All games on My Daily Luck use provably fair algorithms. This means game outcomes are generated using cryptographic methods that can be independently verified for fairness. We believe transparency is essential to responsible gaming: understanding how games work helps you make informed decisions.

Our algorithms are regularly audited by independent third parties to ensure compliance with industry standards for randomness and fairness. Audit reports are available upon request.

7. Contact Us

If you have concerns about your gaming or need help using our responsible gaming tools, our support team is available 24/7. Contact us at responsible@mydailyluck.com or through the Support page. All inquiries are handled with complete confidentiality.