Privacy Policy
Last updated: June 20, 2026
1. Introduction
My Daily Luck (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the My Daily Luck platform (“the Platform”).
By using the Platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Platform.
2. Information We Collect
We collect the following categories of information:
2.1. Information You Provide
- Account Data: Username, password hash, and agent code (optional) when you register.
- Transaction Data: Deposit and withdrawal records, including cryptocurrency wallet addresses.
- KYC Data: Identity documents and verification information if you undergo Know Your Customer checks.
- Communications: Messages you send to our support team, including chat logs and email correspondence.
2.2. Information Collected Automatically
- Log Data: IP address, browser type, operating system, referring URLs, and timestamps of access.
- Device Information: Device type, screen resolution, and unique device identifiers.
- Usage Data: Pages visited, games played, session duration, and interaction patterns.
- Cookies: We use essential cookies for session management and security. See Section 6 for details.
3. How We Use Your Information
We use your information for the following purposes:
- Account Management: Creating, maintaining, and securing your account.
- Transaction Processing: Facilitating deposits, withdrawals, and gameplay settlements.
- Security and Fraud Prevention: Detecting bot activity, collusion, money laundering, and account compromise.
- Compliance: Fulfilling legal obligations, including KYC/AML requirements and responding to lawful requests from authorities.
- Platform Improvement: Analyzing usage patterns to improve game performance, user interface, and overall experience.
- Communication: Sending service-related notifications, security alerts, and support responses. We do not send marketing communications without your consent.
4. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We engage trusted third-party providers for payment processing, KYC verification, cloud hosting, and security monitoring. These providers only access data necessary to perform their functions and are bound by confidentiality agreements.
- Legal Obligations: We may disclose information when required by law, court order, or government regulation.
- Protection of Rights: We may share data to investigate, prevent, or take action regarding fraud, security threats, or violations of our Terms.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with services. Following account termination, we retain data for the period required by applicable law (typically 5 to 7 years for financial records) and then securely delete or anonymize it.
Gaming logs, transaction history, and KYC records may be retained indefinitely for audit and anti-fraud purposes even after account closure, as permitted by law.
7. Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to our legal retention obligations.
- Restriction: Request restriction of processing under certain circumstances.
- Portability: Request transfer of your data to another service provider.
- Objection: Object to processing based on legitimate interests.
To exercise any of these rights, contact us at privacy@mydailyluck.com. We will respond within 30 days.
9. Children's Privacy
The Platform is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under 18. If we become aware that a person under 18 has provided us with personal information, we will promptly delete it. If you believe a minor has used our Platform, please contact us immediately.
10. International Data Transfers
The Platform is operated on a global infrastructure. Your data may be processed and stored in data centers located in various jurisdictions. By using the Platform, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the Platform or via the email associated with your account. The “Last Updated” date at the top reflects the most recent revision.
12. Contact Us
For privacy-related inquiries, please contact our Data Protection Officer at privacy@mydailyluck.com or through the Support page.